Last Updated: 21/2/2024

Thank you for using Work Whale, a job board platform dedicated to connecting employers and job seekers. This Refund and Returns Policy outlines the terms and conditions governing refunds and returns for our services.

1. Refund Policy

1.1 Subscription Services
Work Whale offers subscription services for employers seeking premium features. Subscriptions are billed on a recurring basis, and we do not provide refunds for partially used subscription periods. You may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing cycle.

1.2 Job Postings
Job postings on Work Whale are generally non-refundable. Once a job posting is live on the platform, the associated fees are considered earned. However, if you encounter any issues with your job posting or have concerns about its performance, please contact our support team at support@workwhale.net, and we will work with you to address your concerns.

1.3 Technical Issues
In the event of technical issues or disruptions that significantly impact the use of our services, we may consider refunds on a case-by-case basis. Please report any technical issues to our support team within 72 hours of occurrence for timely assistance.

2. Returns Policy

Work Whale provides a platform for connecting employers and job seekers, and our services are primarily digital and non-tangible. As such, we do not accept returns for any services or products purchased on our platform.

3. Chargebacks and Disputes

If you believe there has been an error in billing or you have concerns about a charge on your account, please contact our support team support@workwhale.net before initiating a chargeback or dispute. Chargebacks and disputes can result in the suspension of your account, and we encourage communication to resolve any issues promptly.

4. Contact Us

If you have any questions, concerns, or requests related to our Refund and Returns Policy, please contact us at support@workwhale.net

5. Changes to this Policy

Work Whale reserves the right to update or modify this Refund and Returns Policy at any time. We will notify users of any significant changes through the platform or other communication channels.

By using Work Whale’s services, you agree to the terms outlined in this Refund and Returns Policy. Please review this policy regularly for updates.

Thank you for choosing Work Whale as your job board platform.