Senior IT Administrator

Job Description

This role requires a seasoned professional with a deep understanding of IT operations, project management, and strategic planning to support our growing business needs.

Key Responsibilities:

1. Infrastructure Management:
   • Oversee the installation, configuration, and maintenance of hardware, software, and network components.
   • Ensure the integrity and availability of all critical systems, including servers, networking equipment, and storage solutions.
   • Implement and manage virtualization technologies and cloud-based solutions.
2. Security Management:
   • Develop and enforce IT security policies, procedures, and protocols to protect company data and assets.
   • Monitor and manage security tools and applications, including firewalls, intrusion detection/prevention systems, and antivirus solutions.
   • Conduct regular security audits and risk assessments; implement corrective actions as necessary.
3. Network Administration:
   • Design, implement, and maintain the company’s local area network (LAN), wide area network (WAN), and internet connections.
   • Troubleshoot and resolve network-related issues to ensure seamless connectivity.
   • Optimize network performance and reliability through regular monitoring and tuning.
4. Technical Support:
   • Provide advanced technical support and guidance to IT staff and end-users.
   • Manage the IT helpdesk operations, ensuring timely and efficient resolution of technical issues.
   • Develop and maintain documentation for IT processes, procedures, and troubleshooting guides.
5. Project Management:
   • Lead IT projects from initiation to completion, ensuring they are delivered on time, within scope, and budget.
   • Collaborate with stakeholders to define project requirements, goals, and deliverables.
   • Coordinate and oversee the work of external vendors and service providers.
6. Strategic Planning:
   • Assist in the development and implementation of the company’s IT strategy.
   • Evaluate emerging technologies and recommend solutions that align with business objectives.
   • Prepare and manage the IT budget, ensuring cost-effective allocation of resources.
7. Team Leadership:
   • Mentor and train junior IT staff, fostering a collaborative and high-performance team environment.
   • Conduct performance evaluations and provide feedback to team members.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• Experience: Minimum of 7-10 years of experience in IT administration, with at least 3 years in a senior or supervisory role.
• Certifications: Relevant certifications such as CISSP, CCNA, MCSE, ITIL, or equivalent are highly desirable.
• Technical Skills:
  • Proficiency in managing Windows and Linux server environments.
  • Strong knowledge of networking protocols, firewalls, VPNs, and wireless technologies.
  • Experience with virtualization platforms (VMware, Hyper-V) and cloud services (AWS, Azure).
  • Familiarity with backup and recovery solutions.
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.
  • Proven ability to manage multiple priorities and projects in a fast-paced environment.

Working Conditions:

• Ability to work on-call and outside of regular business hours as needed.
• Physical ability to lift and move IT equipment as necessary.