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Job Description

This role requires excellent communication skills, in-depth knowledge of travel destinations, and the ability to provide exceptional customer service.

Key Responsibilities:

  1. Client Consultation:
    • Engage with clients to understand their travel needs and preferences.
    • Provide detailed information about travel destinations, transportation options, accommodation, and costs.
  2. Travel Planning and Booking:
    • Research and recommend travel destinations based on client preferences and budget.
    • Book flights, hotels, rental cars, tours, and other travel-related services.
    • Ensure all travel arrangements comply with clients’ requirements and company policies.
  3. Customer Service:
    • Address client inquiries and resolve any travel-related issues or concerns.
    • Provide travel advice, including visa requirements, health and safety guidelines, and travel insurance options.
    • Maintain positive relationships with clients to encourage repeat business.
  4. Administrative Duties:
    • Maintain accurate client records and travel documents.
    • Process payments and manage financial transactions related to travel bookings.
    • Keep abreast of industry trends, travel regulations, and new products/services.
  5. Sales and Marketing:
    • Promote travel packages and special deals to clients.
    • Meet sales targets and contribute to the company’s revenue goals.
    • Participate in marketing activities such as attending travel expos and creating promotional materials.
  6. Collaboration:
    • Work closely with other team members to ensure a coordinated approach to client service.
    • Establish and maintain relationships with travel suppliers and partners.


  • Education: High school diploma or equivalent; Bachelor’s degree in Hospitality, Travel, or related field preferred.
  • Experience: Previous experience as a Travel Consultant or in a similar role is highly desirable.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Strong organizational and time-management abilities.
    • Proficiency in travel booking systems (e.g., Amadeus, Sabre, or Galileo).
    • Familiarity with travel regulations and destination knowledge.
    • Sales acumen and the ability to meet targets.
    • Problem-solving skills and attention to detail.

Personal Attributes:

  • Customer-focused with a passion for travel.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing client needs and travel trends.
  • Positive attitude and proactive approach to work.


  • Competitive salary and commission structure.
  • Health and dental insurance.
  • Paid time off and holiday benefits.
  • Travel discounts and perks.
  • Professional development opportunities.