Cabin Crew

Job Description

You will be responsible for delivering high-quality service, addressing passenger needs, and handling any in-flight situations with professionalism and calmness.

Key Responsibilities:

• Safety and Security:
  • Conduct pre-flight safety checks and ensure the aircraft is secure before takeoff.
  • Provide passengers with safety information and demonstrate the use of emergency equipment.
  • Respond to and manage emergency situations such as medical incidents or aircraft evacuations.
• Customer Service:
  • Greet passengers as they board and assist with seating arrangements.
  • Provide exceptional service throughout the flight, including serving meals and beverages.
  • Address passenger inquiries and concerns with professionalism and courtesy.
  • Assist passengers with special needs, including unaccompanied minors and individuals with disabilities.
• In-Flight Duties:
  • Ensure the cabin is clean and well-stocked with necessary supplies.
  • Monitor and maintain cabin systems, including lighting and temperature controls.
  • Coordinate with the flight crew to ensure smooth operations and communication.
• Post-Flight Duties:
  • Assist with passenger disembarkation.
  • Perform post-flight checks to ensure all equipment is accounted for and the cabin is ready for the next flight.
  • Complete necessary documentation and reports related to flight activities.

Qualifications:

• Education:
  • High school diploma or equivalent; additional certifications in hospitality or customer service are a plus.
• Experience:
  • Previous experience in customer service, hospitality, or aviation is preferred.
• Skills and Abilities:
  • Strong interpersonal and communication skills.
  • Ability to remain calm and professional in stressful situations.
  • Excellent problem-solving abilities and attention to detail.
  • Physical fitness and ability to perform safety-related duties.
  • Proficiency in multiple languages is an advantage.
• Certifications:
  • Valid passport with no travel restrictions.
  • Current first aid certification or willingness to obtain it.
  • Ability to pass a background check and medical examination.

Personal Attributes:

• Positive attitude and enthusiasm for customer service.
• Flexibility and adaptability to a dynamic work environment.
• Team player with a strong sense of responsibility.
• Professional appearance and demeanor.

Working Conditions:

• Variable hours, including nights, weekends, and holidays.
• Long periods of standing and physical activity.
• Travel to various destinations, with possible layovers.